From the tank area to the washer and shop to the toilets - clean and safe facilities and courteous personnel are among the elementary quality standards for mineral oil companies. In particular, the increasingly professional bakery/bistro units are increasingly becoming a success factor and decide on brand profile and customer preference.
The MSM Group checks the level and adherence to your quality and service standards. Our mystery shoppers take the view of your customers and make weaknesses, strengths and opportunities visible.
We will show you how to make the most of your potential.
For more than 25 years we have been successfully checking, advising and training on the areas, and have demonstrably achieved sales increases for our customers.