This evolution of the typical test purchase goes beyond the measurement of corporate standards. In a mix of objective perception and subjective perspective, it describes positive experiences or deficits from the point of view of specially trained Mystery Shoppers. With concrete references from the customer's point of view, those responsible receive on-site constructive feedback on the optimization process.
Get comprehensive feedback to create an outstanding buying experience that enhances your customers' enthusiasm. We would be happy to develop an individual, needs-based concept for you.
Increase your success through our work.
Our expert team compiles your own personal service offer, exactly fitted to your objectives. The MSM Group can also be of assistance to you: speak with us and use the synergy effects which result from our business lines!