Increasing competition from Fintechs and international competitors is increasing the pressure on financial service providers and insurance companies to keep customers willing to keep attracting new customers.
If you want to stand out and retain your customers, you need competent advisors and sales personnel.
The documentation requirements of banks and insurance companies place high demands on Mystery Shopping concepts and Mystery Shoppers. MSM is specialized in these requirements and has the right Mystery Shoppers and target groups to realize successful mystery research for you.
Our expert team compiles your own personal service offer, exactly fitted to your objectives.