Mystery E-Shopping

Today, professional Mystery Shopping is more than the classic test purchase in retail. More and more customers choose the convenient way and do their shopping online. Internet shops have their own service standards:

  • Ease of use of the online store
  • Order Processing
  • Documentation of correspondence

Your contacts for Mystery E-Shopping

Timo Gimon
Timo Gimon
Your contact for Germany
Stefan Gälzer
Stefan Gälzer
Your contact for Austria/Switzerland

Mystery E-Shopping shows potential

There is potential for improvement with less effort, which can be efficiently used by the shop owner. The trend towards online shopping is also increasing the number of unauthorized retailers who may be selling inadmissible products for the German market.

Work with us

Increase your success through our work.
Our expert team compiles your own personal service offer, exactly fitted to your objectives. The MSM Group can also be of assistance to you: speak with us and use the synergy effects which result from our business lines!