Ever increasing digitalization has a significant impact on communication and distribution throughout the retail landscape. Customers are getting more and more informed online about brands and products long before they visit a retailer in the physical sense. This change in consumer behaviour requires a web presence and corresponding online features to provide attractive and above all interactive added value.
MSM specializes in the worldwide and nationwide review of merchant websites regarding the implementation and adherence to given standards, as well as, the measurement of Google rankings, social media appearances and the brand presence on so-called 3rd party distribution platforms. Of course, the performance measurement of digital dialogue centres (communication platforms between customer, retail and market) is also part of MSM Group’s range of services.
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Our expert team compiles your own personal service offer, exactly fitted to your objectives. The MSM Group can also be of assistance to you: speak with us and use the synergy effects which result from our business lines!