Ever increasing digitalization has a significant impact on communication and distribution throughout the retail landscape. Customers are getting more and more informed online about brands and products long before they visit a retailer in the physical sense. This change in consumer behaviour requires a web presence and corresponding online features to provide attractive and above all interactive added value.
MSM specializes in the worldwide and nationwide review of merchant websites regarding the implementation / adherence to given standards, as well as, the measurement of Google rankings, social media appearances and the brand presence on so-called 3rd party distribution platforms. Of course, the performance measurement of digital dialogue centres (communication platforms between customer, retail and market) is also part of MSM Group’s range of services.
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Our expert team compiles your own personal service offer, exactly fitted to your objectives. The MSM Group can also be of assistance to you: speak with us and use the synergy effects which result from our business lines!